Re-engineering becomes the CEO's policy at mutual benefit life

  title={Re-engineering becomes the CEO's policy at mutual benefit life},
  author={Valerie Cliff},
  journal={J. Strategic Inf. Sys.},
Nobody knows better than Henry E. Kates the frustrations of selling life insurance. Thirty-one years ago, when the effervescent chief executive officer of Mutual Benefit Life Insurance Company joined the firm as an agent in Denver. nothing was more irritating than finding that elusive buyer and then waiting, sometimes months. for headquarters to assess the risk. price the policy and plough through the paperwork. “We used to measure out standards for order to delivery of life insurance policies… CONTINUE READING

Figures from this paper.


Publications citing this paper.