Ranking and Investigation of Voice of Customer Index by Applying AHP Method in Local Management of Tehran Metropolis

@inproceedings{Rahnama2012RankingAI,
  title={Ranking and Investigation of Voice of Customer Index by Applying AHP Method in Local Management of Tehran Metropolis},
  author={Mohammad Rahim Rahnama and Khalilollah Kazemi Kheibari and Seyed Ali Hossein Pour and Mohadeseh Najafi},
  year={2012}
}
Strategic look is a necessity rather than a choice in management. Knowledge, deep thinking, all over view, realistic look and mature management all are necessary for such a look. By achieving modern methods, custom oriented organizations and institutes permanently try to find solutions so that by using those solutions they can attract more customs, therefore they declare their decisions to senior authorities regarding their profits and attitudes. Future belongs to organizations that coordinate… CONTINUE READING

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