Raising network fault management intelligence

  title={Raising network fault management intelligence},
  author={John Burgess and Ray Guillermo},
Most large Network Management Centers have relatively low-skilled personnel as their first level operations staff. Many organizations attempt to cope with this situation by restricting the set of problems these people have to deal with to those which are well understood and documented. Several software packages exist which can correlate and filter incoming events from the network and present a select subset to the operator. Unfortunately, programming these fault management applications requires… CONTINUE READING

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