RADAR: A Personal Assistant that Learns to Reduce Email Overload

  title={RADAR: A Personal Assistant that Learns to Reduce Email Overload},
  author={Michael Freed and Jaime G. Carbonell and Geoffrey J. Gordon and Jordan Hayes and Brad A. Myers and Daniel P. Siewiorek and Stephen F. Smith and Aaron Steinfeld and Anthony Tomasic},
Email client software is widely used for personal task management, a purpose for which it was not designed and is poorly suited. Past attempts to remedy the problem have focused on adding task management features to the client UI. RADAR uses an alternative approach modeled on a trusted human assistant who reads mail, identifies task-relevant message content, and helps manage and execute tasks. This paper describes the integration of diverse AI technologies and presents results from human… CONTINUE READING
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