Question routing in community question answering: putting category in its place

Abstract

This paper investigates a ground-breaking incorporation of question category to Question Routing (QR) in Community Question Answering (CQA) services. The incorporation of question category was designed to estimate answerer expertise for routing questions to potential answerers. Two category-sensitive Language Models (LMs) were developed with large-scale… (More)
DOI: 10.1145/2063576.2063885

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