Quality measures defined: dig beyond financial benchmarks.

Abstract

Financial benchmarking tells only one part of the story. For a complete picture, consider nine quality measures that dig deeper than a balacnce sheet.

Cite this paper

@article{Hellman2011QualityMD, title={Quality measures defined: dig beyond financial benchmarks.}, author={Hilary Hellman}, journal={MGMA connexion}, year={2011}, volume={11 4}, pages={38-40, 1} }