Quality in health care: traditions, influences and future directions.
@article{Harvey1996QualityIH,
title={Quality in health care: traditions, influences and future directions.},
author={Gillian Harvey},
journal={International journal for quality in health care : journal of the International Society for Quality in Health Care},
year={1996},
volume={8 4},
pages={
341-50
}
}In tracing developments in health care quality, a number of different approaches to quality evaluation can be identified, differing in terms of the specific focus and means of achieving quality. This paper attempts to classify the development of quality in health care, drawing on experiences within the industrial quality movement. Three distinct models of quality evaluation are described, according to whether they define quality at an individual level, as an exercise in inspection, or as a…
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