Quality and Consumer Decision Making in the Market for Health Insurance and Health Care Services

  title={Quality and Consumer Decision Making in the Market for Health Insurance and Health Care Services},
  author={Jonathan T. Kolstad and Michael E Chernew},
  journal={Medical Care Research and Review},
  pages={28S - 52S}
This article reviews the literature relating quality to consumer choice of health plan or health care provider. Evidence suggests that consumers tend to choose better performing health plans and providers and are responsive to initiatives that provide quality information. The response to quality and quality information differs significantly among consumers and across population subgroups. As such the effect of quality information on choice is apparent in only a relatively small, though perhaps… 

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    Journal of health economics
  • 2002

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  • 2002
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