Quality Risk in Outsourcing

  title={Quality Risk in Outsourcing},
  author={B. Salma and Khoukhi Lyes and E.-M. Abderrahman and B. Younes},
  journal={2007 International Conference on Service Systems and Service Management},
In an increasingly competitive environment, it seems to be important to analyze risks in term of quality bound to the different strategies of outsourcing. Indeed, beyond the advantages of the outsourcing at the strategic, financial, organizational and operational level, the outsourcing hides significant dangers which greatly link to the quality of the service. The objective of our research is to analyze risks in term of quality that take the Tunisian firms, in the setting of their textile and… CONTINUE READING