Quality Consciousness in Japanese and U.S. electronics manufacturers: an examination of the impact of quality strategy and management control systems on perceptions of the importance of quality to expected management rewards

@inproceedings{Daniel1995QualityCI,
  title={Quality Consciousness in Japanese and U.S. electronics manufacturers: an examination of the impact of quality strategy and management control systems on perceptions of the importance of quality to expected management rewards},
  author={Shirley J. Daniel and Wolf D. Reitsperger and Terry L. Gregson},
  year={1995}
}
Abstract This study examines the implementation of quality strategies through management control and reward systems in Japan and the U.S. It focuses on electronics manufacturing, an industry in which the Japanese have successfully gained global competitive dominance. The study applies causal modelling methodology and incorporates the effects of company size and management level on quality strategies and the related management control systems for quality. In turn, the impact of these quality… CONTINUE READING