Qualitative indicators for smart city business models : The case of mobile services and applications

@inproceedings{Walravens2015QualitativeIF,
  title={Qualitative indicators for smart city business models : The case of mobile services and applications},
  author={Nils Walravens},
  year={2015}
}
This article introduces a theoretical framework for the analysis of business models that involve public actors, and city governments in particular, in the value network. It starts from an established business model framework and expands it to include an additional set of indicators required to successfully perform a qualitative analysis of the business models of new (digital) services offered by cities. It then applies this framework to several divergent cases from the mobile services sector in… CONTINUE READING

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