QoE Aware Service Delivery in Distributed Environment

  title={QoE Aware Service Delivery in Distributed Environment},
  author={Khalil ur Rehman Laghari and No{\"e}l Crespi and Benjam{\'i}n Molina and Carlos Enrique Palau},
  journal={2011 IEEE Workshops of International Conference on Advanced Information Networking and Applications},
  • K. Laghari, N. Crespi, C. Palau
  • Published 22 March 2011
  • Computer Science
  • 2011 IEEE Workshops of International Conference on Advanced Information Networking and Applications
Service delivery and customer satisfaction are strongly related items for a correct commercial management platform. Technical aspects targeting this issue relate to QoS parameters that can be handled by the platform, at least partially. Subjective psychological issues and human cognitive aspects are typically unconsidered aspects and they directly determine the Quality of Experience (QoE). These factors finally have to be considered as key input for a successful business operation between a… 

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