Providing feedback: exploring a model (emotion, content, outcomes) for facilitating multisource feedback.

BACKGROUND Multi-source feedback (MSF) aims to raise self-awareness of performance and encourage improvement. The ECO model (emotions, content, outcome) is a three-step process developed from the counselling literature to facilitate feedback acceptance and use in MSF. AIMS The purpose of this study was to explore the acceptability, usefulness and… CONTINUE READING