Promoting transparency and accountability through ICTs, social media, and collaborative e‐government

@article{Bertot2012PromotingTA,
  title={Promoting transparency and accountability through ICTs, social media, and collaborative e‐government},
  author={J. Bertot and P. Jaeger and J. Grimes},
  journal={Transforming Government: People, Process and Policy},
  year={2012},
  volume={6},
  pages={78-91}
}
Purpose – The purpose of this paper is to examine the ways in which governments build social media and information and communication technologies (ICTs) into e‐government transparency initiatives, to promote collaboration with members of the public and the ways in members of the public are able to employ the same social media to monitor government activities.Design/methodology/approach – This study used an iterative strategy that involved conducting a literature review, content analysis, and… Expand
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334 Citations

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