Promoting a culture of safety by addressing bad behavior.

Abstract

The Sentinel Event Alert includes evidence that professionals with disruptive behaviors can negatively influence effective teamwork and communication and thus contribute to medical errors. Previously, health care organizations accredited by the Joint Commission were not required to formally address bad behavior. Starting in January 2009, however, Joint… (More)
DOI: 10.1016/j.aorn.2008.09.009

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