Progressive Outsourcing on the Illinois Tollway

  • Dustin D. Heap
  • Published 2014
The following study examines the case of outsourcing by the Illinois Tollway, specifically the Public-Private-Partnerships developed to manage the distribution and marketing of I-Pass, a revolutionary approach to tollway operation. The Illinois Tollway introduced the I-Pass; a device designed to pay tolls on Illinois tollways automatically in order to… CONTINUE READING