Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation?

  title={Processing stereotypes: professionalism confirmed or disconfirmed by sector affiliation?},
  author={Matthias D{\"o}ring and Jurgen Willems},
  journal={International Public Management Journal},



Public servant stereotypes: It is not (at) all about being lazy, greedy and corrupt

As stereotypes strongly influence social interactions, this study explores the stereotypical associations about public servants, and about various professions in the public sector as well as the

Uniformity: The effects of organizational attire on judgments and attributions

Despite their prevalence in the marketplace, little empirical attention has been paid to how employee uniforms affect consumer reactions to service experiences. We propose that employee uniforms

Perceptual Bias and Public Programs: The Case of the United States and Hospital Care

This article examines whether the public holds biased perceptions of public organizations (in this case, hospitals) in the United States and whether organizations get credit for positive results from

Identity, intended image, construed image, and gnreputation: An interdisciplinary framework and suggested terminology

Many scholars across various academic disciplines are investigating the following questions: What do individuals know or believe about an organization? How does a focal organization (and/or other

Service Quality, Corporate Brand Image, and Switching Behavior: The Mediating Role of Customer Satisfaction and Repurchase Intention

The present study proposes a conceptual framework to investigate the relationship between service quality, satisfaction, repurchase intention, and switching behavior. It also intends to prove the

Tailored Meanings: On the Meaning and Impact of Organizational Dress

Dress in organizations is ubiquitous, yet it has been overlooked in organizational studies. Dress can reflect and create a variety of organizational dynamics. This article offers a framework to

Attractiveness of public sector employment at the pre-entry level – a hierarchical model approach and analysis of gender effects

ABSTRACT Understanding what characterizes individuals who choose to work for the public sector is critical to public management research and practice. This article explores the effect of Big Five

Citizens’ Evaluations of the Public Sector: Evidence From Two Large-Scale Experiments

  • Ulrik Hvidman
  • Political Science
    Journal of Public Administration Research and Theory
  • 2018