Process view and cost management of a new surgery technique in hospital

@article{Cinquini2009ProcessVA,
  title={Process view and cost management of a new surgery technique in hospital},
  author={Lino Cinquini and Paola Miolo Vitali and Arianna Pitzalis and Cristina Campanale},
  journal={Business Proc. Manag. Journal},
  year={2009},
  volume={15},
  pages={895-919}
}
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