Process leadership and the death of management.


New information technology infrastructure allows point-of-service knowledge workers to make timely, informed decisions and take action without the traditional manager's close oversight or the top-heavy hierarchical structure associated with vertically managed organizations. Process leaders serve as consultants, coaches, linkers, and integrators to support… (More)


Cite this paper

@article{OGrady1997ProcessLA, title={Process leadership and the death of management.}, author={Tim Porter O'Grady}, journal={Nursing economic\$}, year={1997}, volume={15 6}, pages={286-93} }