Process improvement for traceability: A study of human fallibility

  title={Process improvement for traceability: A study of human fallibility},
  author={Wei-Keat Kong and Jane Huffman Hayes and Alex Dekhtyar and Olga Dekhtyar},
  journal={2012 20th IEEE International Requirements Engineering Conference (RE)},
Human analysts working with results from automated traceability tools often make incorrect decisions that lead to lower quality final trace matrices. As the human must vet the results of trace tools for mission- and safety-critical systems, the hopes of developing expedient and accurate tracing procedures lies in understanding how analysts work with trace matrices. This paper describes a study to understand when and why humans make correct and incorrect decisions during tracing tasks through… CONTINUE READING
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