Process Thinking in Facilities Management: an Analytical View

Abstract

Facilities Management (FM) processes are those extending over different functions and having customers as well as suppliers, therefore the FM organisational perspective should focus on the core and critical FM processes. In contrast to functional definitions, a process perspective in FM is clearly focusing on the tasks and activities that are taking place… (More)

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Cite this paper

@inproceedings{Amaratunga2004ProcessTI, title={Process Thinking in Facilities Management: an Analytical View}, author={Dilanthi G. Amaratunga and David Baldry}, year={2004} }