Process Improvement Roadmapping - How to Max Out Your Process

@inproceedings{Linhart2015ProcessIR,
  title={Process Improvement Roadmapping - How to Max Out Your Process},
  author={Alexander Linhart and Jonas Manderscheid and Maximilian R{\"o}glinger and Helen Schlott},
  booktitle={ICIS},
  year={2015}
}
Process improvement is the most value-adding activity in the BPM lifecycle. Despite the mature body of knowledge related to process improvement, there is a lack of prescriptive knowledge that takes a single-process/multi-project perspective, covers a broad range of improvement opportunities, and accounts for the characteristics of the process in focus. Against this background, we propose a decision model that helps determine an optimal process improvement roadmap in line with the principles of… CONTINUE READING