Process Improvement Matrix : A Tool For Measuring Progress Toward Better Quality

@inproceedings{West2002ProcessIM,
  title={Process Improvement Matrix : A Tool For Measuring Progress Toward Better Quality},
  author={William Cannon Drive West and Robert Altizer},
  year={2002}
}
There is a relationship between a software product and the process used to develop it. A quality software process is likely to yield a quality software product. Similarly, product quality metrics typically drive process improvement. Once process changes are identified and planned, metrics become the tool which the process group uses to monitor the implementation of those changes. In Motorola’s Semiconductor Product Sector (SPS) we have devised a tool, the Process Improvement Matrix (PIM), for… CONTINUE READING