Process Flexibility: A Survey of Contemporary Approaches

@inproceedings{Schonenberg2008ProcessFA,
  title={Process Flexibility: A Survey of Contemporary Approaches},
  author={Helen Schonenberg and R. S. Mans and Nick Russell and Na Nataliya Mulyar and Wil M.P. van der Aalst},
  booktitle={CIAO! / EOMAS},
  year={2008}
}
Business processes provide a means of coordinating interactions between workers and organisations in a structured way. However the dynamic nature of the modern business environment means these processes are subject to a increasingly wide range of variations and must demonstrate flexible approaches to dealing with these variations if they are to remain viable. The challenge is to provide flexibility and offer process support at the same time. Many approaches have been proposed in literature and… 

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