Privacy practices in collaborative environments: a study of emergency department staff

  title={Privacy practices in collaborative environments: a study of emergency department staff},
  author={Alison R. Murphy and Madhu C. Reddy and Heng Xu},
Privacy research has long focused on the individual. Yet most organizations are highly collaborative where teamwork is the norm. To examine privacy practices in collaborative settings, we conducted an ethnographic study of a highly collaborative and information-intensive setting -- an emergency Dept. (ED). We found that ED staff's work practices did not always align with the organization's privacy policies and procedures. We then discuss the use of workarounds when privacy policies interfere… CONTINUE READING

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