Prioritizing and focused Software QFD HIGHER CUSTOMER SATISFACTION WITH PRIORITIZING AND FOCUSED SOFTWARE QUALITY FUNCTION DEPLOYMENT

Abstract

University of Cologne, Chair in Business Computing, Prof. Mellis Albertus-Magnus-Platz 50923 Cologne, Germany Tel.: +49 221 4705369 Fax: +49 221 4705386 Email: herzwurm@informatik.uni-koeln.de WWW:http://www.informatik.Uni-Koeln.DE/winfo/prof.mellis/hello.htm QFD-Institut Deutschland e. V. (QFD-ID) Pohligstr. 1 50969 Cologne, Germany Tel.: +49 221 4705368… (More)

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