Preparing Students for Early Work Conflicts

  title={Preparing Students for Early Work Conflicts},
  author={Laura L. Myers and Roland S. Larson},
  journal={Business Communication Quarterly},
  pages={306 - 317}
To improve college students’ skills in resolving workplace conflict, the authors studied the types of workplace conflicts that students encounter with peers or supervisors in part-time or seasonal work and with whom they discuss these conflicts. The authors found that most students report conflicts that are process or relational in nature, with few students reporting task-oriented conflict. Nearly all students report discussing the conflict with third parties—individuals outside the… 

Tables from this paper

Who Bosses Whom: A Comparison of Conflict Management Styles among University Undergraduates in Different Professional Disciplines
This research study explores the differences in conflict management based on academic discipline, gender, and year in school. Looking at past research revealed that there is little cross disciplinary
A study to assess the conflict management style among the nursing students in Madha College of Nursing, Chennai.
A conflict rises when individuals have diverse thoughts, thought procedures, attitudes, benefits, requirements and they find it problematic to regulate with each other Causes of conflict among the
The perceptions of recent business graduates of the transition experience from the collegiate environment to the work environment
The findings include the newly hired graduates’ feelings regarding the support received from educators and employers in their transition into the workplace, what should be done to assist them in the transition process, and their continued optimism about their futures with their employers and their desire to succeed.
Understanding and Managing Conflict
Conflict is normal phenomena in organizations. It is part of organization life. It shows that organization is healthy when there are conflicts until one point as it shows the process of changing and
Overswaying Inner-conflicts Matters in Organizational Settings: Categories, Impacts, Necessities and Strategies of Well-managed Conflicts
Conflicts are everywhere in diverse organizational settings which could be influenced a lot by how organizations response to conflicts existing in the process of administration. Productive work
Unpacking the Meaning of Conflict in Organizational Conflict Research
In this conceptual essay, we review the field of organizational conflict in order to unpack how it has been constructed genealogically and with what consequences by investigating three major shifts
Dialogue and Difference: Facilitating Difficult Dialogues in the Adult Learning Environment
The topic of dialogue, especially as it pertains to interpersonal communication and conflict resolution, is an important issue as we continue to see increasing human conflicts occurring at all levels
The Relationship Between Emotional and Social Intelligence and Conflict Management Behavior in Leadership
The purpose of this work was to evaluate the relationship between emotional and social intelligence (ESI) and the conflict management behavior (CMB) of lower level members of management or managers
Uncovering poiesis: the role of production in technical communication, work, and public life
This dissertation is a report on a collaborative project between the Computer Science and the Humanities Departments to develop case studies that focus on issues of communication in the workplace,
Training Needs Assessment and Professional Development of Pharmacists in Dawacom Pharmaceutical Chain, Jordan
This thesis explores the soft skills that a pharmacist needs in order to perform effectively and shows that if the managerial skills of the Dawacom's employees are correctly identified, the management team/HR department will be able to focus the trainings towards those areas where the employees have difficulties, thus helping the pharmacists perform efficiently.


Use and Impact of Informal Third-Party Discussions in Interpersonal Conflicts at Work
Interpersonal conflicts in the workplace frequently involve conversations with coworkers and outsiders as a means of making sense of the conflict situation. However, little is known about the factors
What Communication Abilities Do Practitioners Need? Evidence from MBA Students
We collected written critical incidents from young business practitioners entering our MBA program, asking each person to describe a work-related communication episode that had challenged him or her
A qualitative analysis of conflict types and dimensions in
I thank the interviewed organizational members for their assistance and patience and Jonathon Blake, Roxanne Jones-Toler, Keith Murnighan, and Keith Weigelt for their assistance on this paper. This
Interpersonal Conflict at Work: An Analysis of Behavioral Responses
Interest and research in interpersonal conflict has led to the development of a number of instruments for measuring conflict style. These instruments lack the more demonstrative responses that
Third-Party Sensemaking in Interpersonal Conflicts at Work: A Theoretical Framework
Theoretical and empirical models of interpersonal conflict focus primarily on engagement and avoidance behaviors between the conflict parties. Recent studies of workplace conflicts, however, suggest
Conflict and Strategic Choice: How Top Management Teams Disagree
Substantive conflict is natural within top management teams as executives struggle with making high-stakes choices under conditions of ambiguity and uncertainty. Yet, many top management teams fail
Facing and Coping with Uncertainty During Organizational Encounter
Drawing from previous “encounter” work by several researchers, this investigation identifies the types of uncertainty new hires experience and documents newcomers' information-seeking strategy
Managing Conflict: Interpersonal Dialogue and Third-Party Roles
1. Introduction. 2. Bill-Lloyd: Negotiating a Relationship. 3. Mack-Sy: Confronting a Deeply Felt Conflict. 4. Fred-Charles: Searching for an Accommodation. 5. Diagnostic Model of Interpersonal
Learning to Write Professionally
Comparing novices learning written genres in two different institutional settings within similar disciplines shows that when students move from the university to the workplace, they not only have to learn new genres but they need to learning new ways to learn these new genres.
Children's Talk about Conflict: An Exploration of the Voices and Views of the `Experts'
The research reported in this paper is an exploration of children's understandings of the concept and experience of interpersonal conflict. Data were gathered at focus group discussions with 7- to