Predicting information technology project escalation: A neural network approach

  title={Predicting information technology project escalation: A neural network approach},
  author={Guoqiang Peter Zhang and Mark Keil and Arun Rai and Joan Ellen Cheney Mann},
  journal={European Journal of Operational Research},
Information system (IT) projects can often spiral out of control to become runaway systems that far exceed their original budget and scheduled due date. The majority of these escalated projects are eventually abandoned or significantly redirected without delivering intended business value. Because of the strategic importance of IT projects and the large amount of resources involved in the development of IT projects, the ability to predict project escalation tendency is critical. In this study… CONTINUE READING
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