Pragmatic Considerations for Effective Knowledge Acquisition: The Case of Business Expert Systems


Current knowledge acquisition practices place undue restrictions on the issues placed under consideration when they are applied in an organisational context. This paper reviews a number of such techniques and explores their limitations for many `real world' business problems. Managerial and administrative problem solving, in particular, predicate a less… (More)
DOI: 10.1145/97709.97727


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