Pragmatic Considerations for Effective Knowledge Acquisition: The Case of Business Expert Systems

Abstract

Current knowledge acquisition practices place undue restrictions on the issues placed under consideration when they are applied in an organisational context. This paper reviews a number of such techniques and explores their limitations for many `real world' business problems. Managerial and administrative problem solving, in particular, predicate a less… (More)
DOI: 10.1145/97709.97727

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