Practice Research Design : a Channel to the Meaning of BPM Maturity in Government

@inproceedings{Christiansson2011PracticeRD,
  title={Practice Research Design : a Channel to the Meaning of BPM Maturity in Government},
  author={Marie-Therese Christiansson},
  year={2011}
}
This paper describes a practice research design for studying the practical meaning of business process management (BPM) maturity in municipalities within a university course. The course design enables the identification of practitioners’ ‘questions’ (needed knowledge in BPM), actions and business issues (problematic situations). Applications from practitioners’ everyday work are used as case studies in course assignments. Thereby, it will be possible to collect empirical data to be used in the… CONTINUE READING

Tables and Topics from this paper.

References

Publications referenced by this paper.
SHOWING 1-10 OF 24 REFERENCES

A Common Process Model to Improve e-Service Solutions The Municipality Case

Christiansson M-T, Karlsson P-E
  • Proceedings of ECEG 2011 (forthcoming)
  • 2011

Practical Process, BPTrends zur Muehlen M (2008) Class Notes: BPM Research and Education – A Little Knowledge is a Dangerous Thing, BPTrends

R Tregear
  • 2010
VIEW 2 EXCERPTS

Similar Papers

Loading similar papers…