Practical approaches to comforting users with relational agents


Interactions in which computer agents comfort users through expressed empathy have been shown to be important in alleviating user frustration and increasing user liking of the agent, and may have important healthcare applications. Given the current state of technology, designers of these systems are forced to choose between (a) allowing users to freely… (More)
DOI: 10.1145/1240866.1240996


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