Practical Knowledge Management : A Model That Works

@inproceedings{Probst1998PracticalKM,
  title={Practical Knowledge Management : A Model That Works},
  author={Gilbert J. B. Probst},
  year={1998}
}
Astonishingly, despite the now-solid consensus on the importance of knowledge or „intellectual capital“ to every company’s success, most companies actually manage knowledge very badly. Very few have clearly defined management roles, such as a Chief Knowledge Officer (CKO), or organizational structures for the management of knowledge as a resource. Few even have a shared knowledge language that allows efficient communication. 
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