Corpus ID: 9074068

Physical , Cognitive , and Affective : A Three-part Framework for Information Design

@inproceedings{Carliner2000PhysicalC,
  title={Physical , Cognitive , and Affective : A Three-part Framework for Information Design},
  author={S. Carliner},
  year={2000}
}
This is an exciting time for technical communicators. We’re moving from a focus on the tools used to produce content, like help authoring tools and desktop publishing programs, to a focus on the content itself (Carliner 2000). According to JoAnn Hackos (2000), sponsors of our work now expect us to add value through innovative approaches to information because we have already achieved the cost savings promised by automating the production processes. In some cases, innovative approaches involve… Expand

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