Photocopier Industry: At the Forefront of Servitization

@inproceedings{Visintin2018PhotocopierIA,
  title={Photocopier Industry: At the Forefront of Servitization},
  author={Filippo Visintin},
  year={2018}
}
The photocopier industry is undoubtedly one of the forerunners of servitization. The original equipment manufacturers (OEMs) of photocopiers, such as Xerox, pioneered the implementation of servitized business models and, over time, have developed considerable system-integration, application-development and consulting capabilities. Today, these companies integrate print needs within total ICT solutions and compete against system integrators, consulting firms and software vendors in a large… CONTINUE READING

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