• Corpus ID: 150097521

Personality Matters! Improving The User Experience of Chatbot Interfaces - Personality provides a stable pattern to guide the design and behaviour of conversational agents

@inproceedings{Smestad2018PersonalityMI,
  title={Personality Matters! Improving The User Experience of Chatbot Interfaces - Personality provides a stable pattern to guide the design and behaviour of conversational agents},
  author={Tuva Lunde Smestad},
  year={2018}
}
Recent advances in machine learning has contributed to the rebirth of the chatbot. Lately we have seen a rise in chatbot technology being made available on the web and on our mobile devices, and recent reports states that 57 % of companies have implemented or are planning to implement a chatbot in the near future. Chatbots are therefore a big part of an AI powered future, however recent reviews find chatbots to be perceived as unintelligent and non-conversational. Such findings have not slowed… 
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