Performance measurement systems for e-business

@article{Kaisheng2011PerformanceMS,
  title={Performance measurement systems for e-business},
  author={Zeng Kaisheng and Luo Xiaohui},
  journal={Proceedings of 2011 6th International Forum on Strategic Technology},
  year={2011},
  volume={2},
  pages={1310-1313}
}
As organizations continue to embrace the Internet, one of the burning issues management face is that of developing performance measurement systems for electronic business (e-business). However, research about performance measurement for e-business is scarce and none is done to link performance measurement with the uncertainty of the e-business environment. This paper presents the results of an effort to redress the above gaps. The major contribution of this paper is to shed some light on the… CONTINUE READING
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