Performance measurement for community health services: opportunities and challenges.

  title={Performance measurement for community health services: opportunities and challenges.},
  author={Gwyneth M Jolley},
  journal={Australian health review : a publication of the Australian Hospital Association},
  volume={26 3},
  • Gwyneth M Jolley
  • Published 2003 in
    Australian health review : a publication of the…
This paper presents findings from a study that investigated performance measurement for primary health care services delivered by the community health sector, and assessed the effectiveness and value of a performance measurement approach in the evaluation of these services. Eleven semi-structured interviews were conducted with key stakeholders in South Australia. The findings indicate that three major steps are needed to move forward in the use of performance measurement in the community health… CONTINUE READING

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The Performance Framework: Taking account of economic behaviour. Chapter 7 in Reforming Markets in Health Care: an economic perspective, P Smith (ed

  • M Goddard, R Mannion, P Smith
  • 2000
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