Performance measurement and management systems of supply chains: A review of the challenges they raise

@article{Lakri2015PerformanceMA,
  title={Performance measurement and management systems of supply chains: A review of the challenges they raise},
  author={Siham Lakri and Zied Jemai},
  journal={2015 International Conference on Industrial Engineering and Systems Management (IESM)},
  year={2015},
  pages={920-929}
}
In the recent years, supply chain has been recognized as a key factor of companies' success and particularly one of the best means by which companies can achieve a goal of paramount importance: enhance customer satisfaction. That is why performance measurement and management systems of supply chain (SC PMMS) became a crucial topic for enterprises and particularly for multinational corporations. This paper intended to provide a critical literature review on measurement and management of supply… CONTINUE READING