Performance analysis of a GI/M/1 queue with single working vacation

@article{Li2011PerformanceAO,
  title={Performance analysis of a GI/M/1 queue with single working vacation},
  author={Ji-Hong Li and Naishuo Tian},
  journal={Applied Mathematics and Computation},
  year={2011},
  volume={217},
  pages={4960-4971}
}