Performance Diagnosis Matrix: A Discussion of Performance Improvement Scholarship

@inproceedings{Ruona2008PerformanceDM,
  title={Performance Diagnosis Matrix: A Discussion of Performance Improvement Scholarship},
  author={Wendy E. A. Ruona and Elaine Lyford-Nojima},
  year={2008}
}
Most Human Resource Development (HRD) and Performance Improvement (PI) professionals agree that organizational performance is critical. There is less agreement, however, on the specific concepts that underlie differing models of performance diagnosis and improvement. Part of this disagreement may stem from a lack of a strong theoretical and empirical grounding in the multi-disciplinary concepts that comprise the basis of performance improvement. Swanson's (1994) Performance Diagnosis Matrix of… CONTINUE READING

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