Perception of Delay and Attitude toward Feedback Display: An Exploration into Downloaders' Demographics

@article{Tangmanee2014PerceptionOD,
  title={Perception of Delay and Attitude toward Feedback Display: An Exploration into Downloaders' Demographics},
  author={Chatpong Tangmanee and Pawarat Nontasil},
  journal={Int. Arab J. e-Technol.},
  year={2014},
  volume={3}
}
To cope with delay during an online download session, web service providers often present feedback cues to keep downloaders informed of progress. Yet, empirical work examining the downloaders’ perception of delay or their attitudes toward the feedback provided is scant. Moreover, only few studies have addressed the two variables in conjunction with… CONTINUE READING