Perceived incivility during emergency department phone consultations.


OBJECTIVE Perceived incivility during ED medical phone consultations is poorly researched. We aimed to determine frequency and factors influencing perceived incivility during ED phone consultations. METHODS We conducted a prospective self-reported survey of 40 consecutive phone consultations for 21 ED volunteer doctors. Consultations were classified based… (More)
DOI: 10.1111/1742-6723.12564


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