People, organizations, and process improvement

Abstract

In their efforts to determine how technology affects the software development process, researchers often overlook organizational and social issues. The authors report on two experiments to discover how developers spend their time. They describe how noncoding activities can use up development time and how even a reluctance to use e-mail can influence the… (More)
DOI: 10.1109/52.300082

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@article{Perry1994PeopleOA, title={People, organizations, and process improvement}, author={Dewayne E. Perry and Nancy A. Staudenmayer and Lawrence G. Votta}, journal={IEEE Software}, year={1994}, volume={11}, pages={36-45} }