Patterns of Sharing Customizable Software

  title={Patterns of Sharing Customizable Software},
  author={Wendy E. Mackay},
The act of customizing software is generally viewed as a solitary activity that allows users to express individual preferences. In this study, users at two different research sites, working with two different kinds of customizable software, were found to actively share their customization files with each other. This sharing allowed the members of each organization to establish and perpetuate informally-defined norms of behavior. A small percentage of people within the organization were… CONTINUE READING
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