Patients' Global Ratings of Their Health Care Are Not Associated with the Technical Quality of Their Care

@article{Chang2006PatientsGR,
  title={Patients' Global Ratings of Their Health Care Are Not Associated with the Technical Quality of Their Care},
  author={J. Chang and R. Hays and P. Shekelle and C. MacLean and D. Solomon and D. Reuben and C. Roth and C. Kamberg and J. Adams and R. Young and N. Wenger},
  journal={Annals of Internal Medicine},
  year={2006},
  volume={144},
  pages={665-672}
}
  • J. Chang, R. Hays, +8 authors N. Wenger
  • Published 2006
  • Medicine
  • Annals of Internal Medicine
  • Context Patients' overall ratings of their care could reflect its technical content, their interaction with the clinician, or both. Contribution The authors asked 236 vulnerable elderly patients to rate their care in the past 12 months and the interpersonal communication that they experienced. They also reviewed medical records for adherence to standards of care for common conditions. Overall ratings of care were high and directly correlated with ratings of interpersonal communication. Neither… CONTINUE READING
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