Patients’ expectations of variation in quality of care relates to their search for comparative performance information

@inproceedings{Ketelaar2014PatientsEO,
  title={Patients’ expectations of variation in quality of care relates to their search for comparative performance information},
  author={Nicole Abm Ketelaar and Marjan J. Faber and Joz{\'e} C. C. Braspenning and Gert P. Westert},
  booktitle={BMC Health Services Research},
  year={2014}
}
BackgroundChoice of hospital based on comparative performance information (CPI) was introduced for Dutch healthcare consumers at least 5 years ago, but CPI use has not yet become commonplace. Our aim was to assess the role of patients’ expectations regarding variation in the quality of hospital care in determining whether they search for CPI.MethodsA questionnaire (for a cross-sectional survey) was distributed to 475 orthopaedic patients in a consecutive sample, who underwent primary hip or… CONTINUE READING

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