Patient satisfaction with out-of-hours GP cooperatives: a longitudinal study.

@article{Smits2012PatientSW,
  title={Patient satisfaction with out-of-hours GP cooperatives: a longitudinal study.},
  author={Marleen Smits and Linda Huibers and Anita Oude Bos and Paul Hendrikus Josephus Giesen},
  journal={Scandinavian journal of primary health care},
  year={2012},
  volume={30 4},
  pages={
          206-13
        }
}
OBJECTIVE For over a decade, out-of-hours primary care in the Netherlands has been provided by general practitioner (GP) cooperatives. In the past years, quality improvements have been made and patients have become acquainted with the service. This may have increased patient satisfaction. The objective of this study was to examine changes in patient satisfaction with GP cooperatives over time. DESIGN Longitudinal observational study. A validated patient satisfaction questionnaire was… CONTINUE READING

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