Patient satisfaction with HIV and TB treatment in a public programme in rural KwaZulu-Natal: evidence from patient-exit interviews

Abstract

BACKGROUND Patient satisfaction is a determinant of treatment uptake, adherence and retention, and an important health systems outcome. Queues, health worker-patient contact time, staff attitudes, and facility cleanliness may affect patient satisfaction. We quantified dimensions of patient satisfaction among HIV and TB patients in a rural sub-district of… (More)
DOI: 10.1186/1472-6963-14-32

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@inproceedings{Chimbindi2014PatientSW, title={Patient satisfaction with HIV and TB treatment in a public programme in rural KwaZulu-Natal: evidence from patient-exit interviews}, author={Natsayi Z Chimbindi and Till Winfried B{\"a}rnighausen and Marie-Louise Newell}, booktitle={BMC health services research}, year={2014} }