Patient satisfaction as a positive nursing outcome.

@article{TervoHeikkinen2008PatientSA,
  title={Patient satisfaction as a positive nursing outcome.},
  author={Tarja Tervo-Heikkinen and Tarja Kvist and Pirjo Partanen and Katri Vehvil{\"a}inen-Julkunen and Pirjo Aalto},
  journal={Journal of nursing care quality},
  year={2008},
  volume={23 1},
  pages={58-65}
}
The purpose of this cross-sectional survey was to assess patient satisfaction and analyze its relationship to nurse staffing levels in 34 inpatient wards at 4 Finnish university hospitals. The patients were satisfied with their care in general. However, the proportion of registered nurses (RNs), the patient-to-RN ratio, and the RNs' working years were highly related to patient satisfaction. Eight patients per RN was the cut-off point for patient satisfaction.