Patient-reported safety and quality of care in outpatient oncology.

  title={Patient-reported safety and quality of care in outpatient oncology.},
  author={Saul N. Weingart and Jessica Price and Deborah Duncombe and Maureen O' Connor and Karen A Sommer and K. A. Conley and Barbara E Bierer and P. R. X. Ponte},
  journal={Joint Commission journal on quality and patient safety},
  volume={33 2},
BACKGROUND Although patients suffer the effects of medical errors and iatrogenic injuries, little is known about their ability to recognize these events in ambulatory specialty care. METHODS At a Boston cancer center in 2004, 193 adult oncology patients treated on a chemotherapy infusion unit were interviewed by four patient safety liaisons--volunteers recruited from the organization's Adult Patient and Family Advisory Council. RESULTS Among 193 patients, 83 reported 121 incidents… CONTINUE READING